Shipping policy

Shipping and Delivery

Shipping & Delivery Policy – Celeb Outerwear

At Celeb Outerwear, we are committed to providing a smooth and satisfying shopping experience. From reliable order processing to fast worldwide delivery, our goal is to ensure your order reaches you safely and on time.

Free Shipping

We proudly offer free shipping on all orders within the USA, UK, Canada, and Australia—with no minimum purchase required and no hidden conditions.

Order Processing & Delivery Timelines

  • Regular-size jackets are made to order and typically ship within 5–10 business days. In rare cases, processing may take 15–20 business days during peak seasons or high order volumes.

  • Made-to-measure custom orders are dispatched within 2–4 weeks after all required measurements have been finalized.

  • Bespoke jackets (fully personalized designs) are shipped within 3–5 weeks after order confirmation.

  • Once dispatched, our express shipping partners generally deliver orders within 3–5 business days, depending on the destination.

Worldwide Shipping

Celeb Outerwear ships to most countries worldwide, with the exception of the following locations due to shipping or legal restrictions:

  • Russia

  • Ukraine

  • Brazil

  • Israel

  • Iran

  • Iraq

  • India

  • All OFAC-sanctioned countries

Courier Services

To ensure safe and timely delivery, we work with trusted international courier companies such as DHL, FedEx, Skynet, and other reliable carriers. We reserve the right to select the most suitable shipping provider based on your location and service availability.

Important Shipping Information

  • We do not deliver to APO, FPO, or PO Box addresses due to carrier limitations.

  • All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. Any applicable customs duties, import taxes, or local fees are the responsibility of the customer. We recommend checking with your local customs office before placing your order.

  • An order confirmation email will be sent immediately after your purchase is completed.

  • Once your order has been shipped and a tracking number has been provided, responsibility for delivery transfers to the courier. If there are delivery delays, customs holds, failed delivery attempts, or collection requirements, customers must work directly with the courier to resolve the issue.

  • If a package is returned or disposed of due to repeated failed delivery attempts or failure to collect the shipment, Celeb Outerwear cannot be held responsible.

  • If multiple orders are placed for the same shipping address, we may combine them into a single shipment at our discretion.

  • Once an order has been dispatched, we are unable to change the shipping address. Any delivery changes must be arranged directly with the courier.

Need Assistance?

If you have any questions regarding your shipment or delivery, our customer support team is always here to help. Please don't hesitate to contact us, and we'll be happy to assist you throughout the shipping process.

Thank you for choosing Celeb Outerwear. We appreciate your trust and remain committed to delivering premium outerwear backed by exceptional customer service.